Respite Request

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Terms of Service

Effective Date: May 13, 2025 Please read these terms carefully before using RespiteRequest.com.

These Terms of Service (“Terms”) govern your access to and use of the website and services provided by Respite Request Inc. (“Respite Request,” “we,” “our,” or “us”). By accessing or using the Site, you agree to comply with these Terms.

If you do not agree with any part of these Terms, do not use the Site.

  1. Eligibility

To use Respite Request, you must be at least 18 years old and able to enter into a legally binding agreement. By using the Site, you confirm you meet these requirements.

  1. Platform Purpose

Respite Request is an online marketplace that connects:

Family caregivers Healthcare professionals (e.g., discharge planners) Retirement homes offering short-term respite care We do not provide care services ourselves. All care arrangements are made directly between users.

  1. User Accounts

To access certain features (e.g., messaging retirement homes), you must create an account.

You agree to:

Provide accurate and complete information Keep your login credentials secure Be responsible for any activity under your account We reserve the right to suspend or terminate accounts that violate these Terms or misrepresent themselves.

  1. Content and Communication

Users may post listings, send messages, and upload information to the Site.

You agree not to:

Post false, misleading, or fraudulent information Share personal health information without consent Use the platform for spam or commercial solicitation Harass, threaten, or impersonate other users We may monitor, remove, or restrict content that violates our policies.

  1. Platform Availability and Changes

We aim to provide a reliable service but cannot guarantee uninterrupted access. We may:

Change, update, or discontinue features at any time Limit access for maintenance or security reasons Refuse service to anyone at our discretion 6. Third-Party Providers

Respite Request may link to or interact with third-party services (e.g., retirement homes, booking systems). We are not responsible for the content, accuracy, or performance of third-party services.

Any agreement for care or services is strictly between the user and the retirement home.

  1. Disclaimers

The Site is provided “as is” and “as available,” without warranties of any kind.

We do not guarantee:

That respite care options will meet your needs The availability, safety, or quality of services provided by third parties That the information shared on the platform is complete or error-free You use the Site at your own risk.

  1. Limitation of Liability

To the fullest extent permitted by law, Respite Request is not liable for any:

Direct, indirect, incidental, or consequential damages Losses resulting from use of the Site or arrangements made through the platform Disputes or outcomes involving third-party care providers 9. Indemnification

You agree to indemnify and hold harmless Respite Request and its team from any claims, losses, or damages arising from:

Your use of the Site Your violation of these Terms Your interaction with other users or third-party providers 10. Modifications

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site means you accept the revised Terms.

  1. Governing Law

These Terms are governed by the laws of the Province of Alberta, Canada.

  1. Contact

If you have any questions about these Terms, please contact:

📧 info@respiterequest.com